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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2017

2018
OIG-A-2018-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2017, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

GOVERNANCE: Opportunities to Improve Controls over Medical Claim Payments

2018
OIG-A-2018-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

We found that the company appears to be identifying only a small portion of potentially fraudulent medical claims made by individual medical service providers. Our work indicated that 14 percent of claims submitted by physicians, nurses, physical therapists and other individual providers from 2013...

Acquisition and Procurement: Contracts Included Key Provisions to Reduce Risks, but the Company Lacks an Efficient and Effective Contract Management System

2018
OIG-A-2018-003
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our audit objectives were to assess whether key contract provisions aimed at mitigating legal and financial risks were included in high-value, high-risk active contracts, and to assess the company’s contract record-keeping practices to identify opportunities, if any, for improvement. We have...

EMPLOYEE DISMISSED IN CORRUPTION CASE INVOLVING CONSTRUCTION SUPPLY VENDOR

2018
OIG-WS-2018-310
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On January 30, 2018, an Amtrak supervisor was dismissed after an administrative hearing found that he violated company policy by accepting gifts and gratuities from Bayway Lumber (Bayway), a former Amtrak-approved vendor based in Linden, New Jersey.

Violation of Ethical Conduct and Conflict of Interest Policy

2018
OIG-WS-2018-309
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On January 1, 2018, an Amtrak executive retired following the release of our investigative report, which concluded that he violated company policy by accepting gifts from the owner of a company doing business with Amtrak as both a customer and vendor.

Employee Sentenced for Distribution of Drugs

2018
OIG-WS-2018-308
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On November 1, 2017, the Pennsylvania Court of Common Pleas of Bucks County sentenced an Amtrak B&B Mechanic Foreman to 6-23 months of confinement and 36 months’ probation for the Manufacture, Delivery, or Possession with the Intent to Manufacture or Deliver narcotics.

Semiannual Report to Congress #56 (April 1, 2017 to September 30, 2017)

2017
SAR-56
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit our latest Semiannual Report to the United States Congress. This report highlights the activities of our office for the six months ending September 30, 2017, pursuant to the Inspector General Act of 1978, as amended. Throughout this period, our office continued to provide...

Train Operations: The Acela Express 2021 Program Faces Oversight Weaknesses and Schedule Risks

2018
OIG-A-2018-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In August 2016, Amtrak (the company) received a federal loan1 to purchase 28 new high-speed trainsets for $1.6 billion and undertake 10 infrastructure improvements needed to operate and maintain these trains for $850 million. Collectively, these projects—called the Acela Express 2021 program...

INFORMATION TECHNOLOGY: Improving Security of Publicly Accessible Websites Could Help Limit Cyber Risk

2018
OIG-A-2018-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

The Office of Inspector General (OIG) conducted an audit of Amtrak’s (the company) website security program. Our audit objective was to assess whether current controls provide reasonable assurance that the company’s publicly accessible websites are secure.The company uses numerous information...

CONVICTION FOR THEFT OF AMTRAK PROPERTY

2018
OIG-WS-2018-306
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On September 27, 2017, a former Amtrak electrician pleaded guilty in the Circuit Court of Cook County, Illinois, to theft of Amtrak property. He was sentenced to two days in jail (time considered served), two years of probation and was ordered to pay $1,199.57 in restitution.

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