What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include:
- Injury compensation fraud
- Embezzlements and financial crimes
- Contract Fraud
- Kickbacks
- Computer Crimes
- Narcotics
- Employee Misconduct
- Internal affairs and executive investigations
- Whistleblower reprisal
- Theft of items from the mail by Postal employees or contractors
- Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG:
- Daily mail delivery and tracking problems
- Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS.
- Day-to-day management decisions
- EEO Complaints
- Issues that are handled by the grievance process
- Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice
- Department, Office of Personnel Management
- Employee benefits and compensation
For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Whistleblower Protection Page
