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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

VA’s Compliance with the VA Transparency & Trust Act of 2021 Semiannual Report: September 2024

2024
22-00879-249
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

To comply with the VA Transparency & Trust Act of 2021 (Transparency Act), VA must provide a detailed plan to Congress outlining its intent and justification for obligating and expending COVID-19 relief funds covered by the act. Additionally, the Transparency Act requires VA to submit biweekly...

Facility Leaders and Staff Have Concerns about VA’s New Electronic Health Record

2024
24-02874-256
Other
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) issued a management advisory memorandum to inform the Veterans Health Administration (VHA) Under Secretary for Health of concerns facility leaders and staff expressed to OIG staff regarding VA’s new electronic health record (EHR) during Healthcare Facility...

Financial Efficiency Inspection of the VA Northeast Ohio Healthcare System

2024
24-00153-248
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed the oversight and stewardship of funds by the VA Northeast Ohio Healthcare System and sought to identify potential cost efficiencies. This inspection examined four financial activities and administrative processes to determine whether appropriate...

Additional Controls Are Needed to Improve the Reliability of Grant and Per Diem Program Data

2024
23-02610-226
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Grant and Per Diem (GPD) Program is VA’s largest program for transitional housing. It awards grants to community partners that provide veterans experiencing homelessness with temporary housing and supportive services, such as mental health and substance use disorder treatment and assistance in...

Improved Oversight Is Needed to Correct VISN Identified Deficiencies in Medical Facilities’ Supply Chain Management

2024
23-02123-202
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG examined whether VA’s regional Veterans Integrated Service Networks (VISNs) were effectively overseeing the supply chain management conducted by their medical facilities. Supply chain management is critical to preventing waste and ensuring unexpired medical products and equipment are...

A Summary of Reviews in Fiscal Years 2022 and 2023 of Manufacturers’ Noncompliance with Veterans Health Care Act Provisions on Pharmaceutical Pricing

2024
24-01035-206
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In line with the Veterans Health Care Act of 1992 (referred to in this report as the public law), the OIG conducts reviews to determine whether certain manufacturers (1) made all their covered drugs available at a discount to the government through a Federal Supply Schedule (FSS) contract and (2)...

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