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Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Former Postal Worker Sentenced For Stealing $1.9 Million In Business Checks From Post Office In Bank Fraud Scheme

Former Postal Worker Sentenced For Stealing $1.9 Million In Business Checks From Post Office In Bank Fraud Scheme
Article Type
Investigative Press Release
Publish Date

Former Postal Worker Sentenced For Stealing $1.9 Million In Business Checks From Post Office In Bank Fraud Scheme

The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan - Volume 2

2025
25-034-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

In March 2021, the Postal Service released a 10-year strategic plan to address continuing annual financial losses, unmet service performance goals, and diminishing market relevancy as consumer behaviors have changed. On September 30, 2024, the Postal Service released Delivering for America (DFA) 2.0...

Delivering for America: First‑Class Mail and Priority Mail Service Performance Update

2025
25-028-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

The American public depends on the U.S. Postal Service to deliver its mail timely. The Postal Service has service standards against which it measures its performance — such as for First‑Class and Priority Mail, as examined in this report — so it can track how timely it is delivering for the American...

Georgia District: Delivery Operations

2025
25-015-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audits of delivery operations and property conditions in the Georgia District in the Southern Area. The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and...

Fleet Modernization: Facility Preparedness for Electric Vehicles at the Terre Haute Sorting and Delivery Center

2025
24-166-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service selected the Terre Haute Sorting & Delivery Center (S&DC) as one of the first facilities for fleet modernization and electrification. It contracted for the design and installation of 76 parking spaces with charging ports to support the electrical vehicle (EV) rollout. An...

Service Performance of Election and Political Mail During the 2024 General Election

2025
24-143-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service is responsible for processing, transporting, and delivering the nation’s Election and Political Mail. The Postal Service has specific policies and procedures on the proper acceptance, processing, delivery, and documentation of Election and Political Mail. Our objective was to...

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