Open Recommendations

Establish procedures to complete annual safety inspections, remediate deficiencies, and document the results for the blue collection boxes and green relay boxes.

Review and align the processes for submitting, tracking and maintaining Quality Step Increase (QSI) awards with the established policy provisions to address potential noncompliance in QSI submission and approval processes

Review and assess the human capital policy management roles and responsibilities to identify opportunities for improvement in human capital policy management and oversight. Enhance or develop and implement specific measures to foster consistent communication and collaboration between the Human Capital Management Division and the Policy and Special Programs Division.

Practice timely reporting of the exit interview survey program to ensure its results are analyzed consistently and effectively. This includes defining timelines for reporting results to upper management and ensuring prompt action on identified issues.

Implement a centralized repository where all telework application packages, both approved and denied, across the agency are maintained. This includes establishing a regular review process of the repository to sustain its integrity and ensure consistency, fairness and policy compliance.

Per AOC Order 4-1, Issuing Architect of the Capitol (AOC) Policy, effectively execute the process to verify the assignment of policies to the appropriate Office of Primary Responsibility within the AOC Policy Library, particularly following any transfers or changes in ownership between offices/jurisdictions.Additionally, this recommendation should include a focus on ensuring that, when applicable, policy memorandums reference the original order number and section of the overarching policies to maintain alignment with their provisions.

Review and assess the policy governance framework over the jurisdictions to identify opportunities to improve policy governance, standards and communication. Enhance or develop and implement a comprehensive policy governance framework across all jurisdictions. Furthermore, this recommendation should include a focus on designating a Point of Contact at the Human Capital Management Division to handle policy-related inquiries, thereby discouraging reliance on non-designated resources and promoting adherence to policies.

Establish a review process that effectively addresses any inconsistencies or manual input errors encountered during preparation and submission of Standard Form 52 forms.

Establish data management protocols, incorporating routine review and reconciliation of employee data, alongside procedures for data entry and updates.

Revise the “Feedback to Non-Selected Internal Candidates Interviewed Form” to incorporate explicit criteria and pertinent evidence validating that feedback was extended to interviewed, non-selected internal candidates for vacant positions.

Establish clear procedures and defined timelines for administering and conducting exit interviews with separating employees.

Review and assess AOC Order 4-1, Issuing Architect of the Capitol Policy, protocols for update and retirement of outdated policies and identify opportunities to improve policy protocol activities. Enhance or develop and implement protocol measures to affect timely updates to older policies and the prompt retirement or revision of outdated or unclear policies, ensuring continuous alignment with regulatory requirements and organizational objectives.

Ensure all interrelated policies are tracked to facilitate the identification of those potentially impacted by the update of a single policy.

Implement mandated training related to attendance control and employee availability to front-line supervisors nationwide.

Instruct supervisors to manage employees on the Zero Hours Dashboard and identify ways to get employees back to work or removed from the Postal Service rolls.

Reiterate sick leave policy to all employees and coordinate with the Vice President, Technology Applications, to automate controls to remind management to obtain supporting medical documentation and file the documentation, as required.

We recommend that the Grantee work with ARC to refund the questioned unexpended amount of $18,405.

We also recommend that the Grantee develop and implement effective financial and grants management policies, to ensure that grant expenditures are properly recorded and reported; and that any errors are identified and corrected in a timely manner.

We recommend that the Grantee implement its accounts payable policy of ensuring that invoices are properly reviewed for propriety, and verified before authorizing payment to vendors.

We recommend that the Grantee develop and implement effective financial, reporting, and grants management policies; to ensure that proper reporting of the final status of grants is made to ARC, and that any errors on reports are identified and corrected in a timely manner.

We also recommend that the Grantee take action to correct the error on the SF-270 and resubmit the form to ARC.

This recommendation contains sensitive information that should not be made public. Therefore, we are not including the wording for this recommendation.

This recommendation contains sensitive information that should not be made public. Therefore, we are not including the wording for this recommendation.

This recommendation contains sensitive information that should not be made public. Therefore, we are not including the wording for this recommendation.

This recommendation contains sensitive information that should not be made public. Therefore, we are not including the wording for this recommendation.