Open Recommendations

We recommend that the BLM develop and implement an action plan with measurable goals and milestones to address gaps identified by the radio communication program assessment.

We recommend that the FWS complete baseline condition assessments for all radio communication sites, in accordance with the updated OCIO Directive.

We recommend that the FWS develop and implement a comprehensive plan to ensure that, in compliance with the updated OCIO Directive, annual condition assessments of all radio infrastructure are completed and corrective actions are promptly taken.

We recommend that the FWS develop and implement a plan to bring the Eulonia radio site into compliance with DOI radio communication standards.

We recommend that the FWS after the issuance of the updated OCIO Directive, develop and implement a policy that includes detailed procedures for recording radio infrastructure inventories, conducting condition assessments of radio infrastructure, and addressing identified corrective actions to ensure bureauwide and Departmentwide consistency and compliance with OCIO Directives.

We recommend that the FWS conduct a comprehensive assessment of its radio communications program to determine whether it has the internal controls, appropriate senior responsible official(s), staffing, funding, technology, systems, and other resources necessary to effectively manage radio communications.

We recommend that the FWS develop and implement an action plan with measurable goals and milestones to address gaps identified by the radio communication program assessment.

We recommend that the NPS complete baseline condition assessments for all radio communication sites, in accordance with the updated OCIO Directive.

We recommend that the NPS develop and implement a comprehensive plan to ensure that, in compliance with the updated OCIO Directive, annual condition assessments of all radio infrastructure are completed, and corrective actions are promptly taken.

We recommend that the NPS after the issuance of the updated OCIO Directive, develop and implement a policy that includes detailed procedures for recording radio infrastructure inventories, conducting condition assessments of radio infrastructure, and addressing identified corrective actions to ensure bureauwide and Departmentwide consistency and compliance with OCIO Directives.

We recommend that the NPS conduct a comprehensive assessment of its radio communications program to determine whether it has the internal controls, appropriate senior responsible official(s), staffing, funding, technology, systems, and other resources necessary to effectively manage radio communications.

We recommend that the NPS develop and implement an action plan with measurable goals and milestones to address gaps identified by the radio communication program assessment.

Verify load scanning is consistently completed in accordance with policy at the Charleston Processing and Distribution Center.

Revise its FOIA regulations to capture substantive changes from the FOIA Improvement Act of 2016.

Update its internal FOIA guidance for statutory timelines, extension conditions, fee waivers, perfection policy, referrals, and consultations.

Require annual FOIA-specific training for key officials involved in its FOIA program oversight.

Develop a quality assurance process to review FOIA responses for completeness.

Develop and implement systematic quality assurance procedures for FOIA request tracking and management.

Complete compliance with and implement the NARA’s electronic records management requirements as they pertain to FOIA records.

Ensure sufficient subject matter expertise, experience, administrative support, and authority to oversee the FOIA-specific portions of the administrative services contract adequately.

Establish procedures to ensure transparent communication with the COR on developments in the FOIA program and facilitate adequate monitoring of the FOIA-specific sections of the contract in accordance with its terms.

We recommend that BOR perform an independent review of future allocation calculations for construction costs and operations and maintenance costs to ensure the allocations are accurate and reasonable.

We recommend that BOR update the ratesetting standard operating procedures to require documentation of peer and supervisor reviews that include the identity of the reviewer and the date of the review.

We recommend that BOR develop and implement policies and procedures that require an independent review of all aspects of the allocation calculations for construction costs and operations and maintenance costs to ensure the allocations are accurate and reasonable.

We recommend that BOR develop and implement standard operating procedures that provide detailed instructions on all aspects of calculating allocations for construction costs and operations and maintenance costs.